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Refund Policy

At Gourmet Mingle, an Indian spice and healthy snacks brand of Hiransh Private Limited, we are committed to providing you with high-quality products. Your satisfaction is important to us.

Eligibility for Refunds:

Due to the perishable nature of many of our gourmet products, we generally do not offer refunds or exchanges for items that have been opened, consumed, or are not in their original condition.

However, if you receive a product that is:

  • Damaged during transit: Please notify us immediately upon delivery with photographic evidence of the damage.

  • Incorrect item: If you received a product different from what you ordered.

  • Significantly spoiled or defective: In rare cases where a product is clearly unfit for consumption upon arrival.

How to Request a Refund:

If your item meets the above criteria, please contact us within 24 hours of delivery at:

 

Please provide your order number, a detailed description of the issue, and clear photographs of the product if applicable.

Refund Process:

Upon review of your request and if eligible, we will, at our discretion, offer a replacement or a full or partial refund to your original method of payment. Please allow 5-7 business days for the refund to be processed and reflected in your account.

Contact Information:

Hiransh Private Limited, Ahmedabad, Gujarat, 380004

Email: contact.hiransh@gmail.com

Phone: 7801962806

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